Shipping & Return
RETURNS & EXCHANGES
Our return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase date, items are no longer eligible for a refund or exchange. Return Request form and item(s) must be postmarked within 30 days from the date of purchase. Return packages postmarked after this time frame may be subject to denial and sent back to you. Returns to the customer will be at the customer’s expense.
STARTING A RETURN
When initiating a return request, please contact us at firstname.lastname@example.org or complete the contact form found on the “Contact Us” page. Let us know you would like to start a return request. You will be sent a return order request form.
Please complete and submit the form with order #. Once the return request form is reviewed, we will be in contact with you to go over details and availability before the return order is processed. Please review the FAQs page & Return Policy for additional information.